GP Client versions we are trying - 5.0.6, 5.1.8, 5.2.5c84 (this one we tried today because of their list of addressed issues Here is a list of information that might help: I am not our network admin but I am out of ideas and I have seen several similar posts over the past year in this subreddit, but none of them seem to have a concrete solution. We have a case open with PA but their response time is pretty bad. The client works flawlessly on Windows 10 1809. There isn't anything in the PanGP Agent or Service logs on the client around that time that indicates anything has gone wrong, nor is there any indication in Windows Event Viewer. I have noticed the disconnects happen at XX:01, XX:21, and XX:41 consistently. Sometimes, it will only remain connected for a minute or two, but if you click on 'Refresh Connection' on the GP client, it will reconnect and work for about 20 minutes. Internal websites and file servers are also unavailable. If you try to ping it again, it can't find the IP address. After some time, a rolling ping to an internal server will time out. GlobalProtect Client connects to the VPN, and access to internal resources are working as expected. We have tried an exhaustive list of possible issues and we aren't getting anywhere. We've been battling with this for a couple of months and it's preventing our OS upgrade from Windto 20H2 rollout. PANW - Press Releases & Public StatementsĮdit: This issue appears to have been solved.We are not officially supported by Palo Alto networks, or any of it's employees, however all are welcome to join and help each other on a journey to a more secure tomorrow.ĭo you have support related questions? Check the Support Site Company Information This subredditt is for those that administer, support, or want to learn more about Palo Alto Networks firewalls.

Globalprotect windows 10 issues